Privacy Policy

1. Controller

Controller: Supero Digital — CNPJ 68.163.464/0001-52. Address: Rua Pais Leme, 215, Conj 1713 — Pinheiros, São Paulo/SP, CEP 05424-150. Privacy contact: vamos@supero.digital. LGPD officer/contact: [NOME OU INFORMAÇÃO APLICÁVEL].

2. Scope

This Policy applies to Supero Digital's institutional website and to interactions carried out through it. Services provided under specific contracts may be governed by dedicated data protection instruments.

3. Categories of data subjects

• Site visitors.
• Business contacts and representatives of interested companies.
• Partners and suppliers.
• Data subjects exercising LGPD rights.

4. Data collected through forms

• Name.
• Business email.
• Company.
• Role.
• Sector.
• Description of the main challenge or request submitted.
• Record of consent, where applicable.

5. Technical and browsing data

We may collect technical data such as IP address, device type, browser, pages visited and access date and time, including application logs required by the Brazilian Internet Civil Framework.

6. Purposes of processing

• Responding to contact requests and managing the business relationship.
• Presenting solutions and information about Supero Digital.
• Operating, maintaining, protecting and improving the site.
• Handling the exercise of data subject rights.
• Complying with legal and regulatory obligations.

7. Legal bases

• Consent of the data subject, when expressly collected.
• Performance of a contract or preliminary procedures at the data subject's request.
• Compliance with a legal or regulatory obligation.
• Legitimate interest, assessed for necessity, proportionality and data subject expectations.
• Regular exercise of rights, including in proceedings.

8. Sharing with suppliers

We may share data with suppliers acting as processors, strictly for the purposes of this Policy and under confidentiality and security obligations.

• Hosting: [PROVEDOR].
• Forms: [SERVIÇO].
• CRM: [CRM].
• Analytics: [FERRAMENTA].
• Advertising: [FERRAMENTA OU “NÃO UTILIZADA”].

9. International transfers

Where suppliers store or process data outside Brazil, transfers follow the hypotheses and safeguards set out in the LGPD. Storage countries: [PAÍSES].

10. Cookies

We use essential cookies for the site to work and to store preferences such as language and consent choices. Analytics and marketing cookies, where they exist, remain blocked until consent is given and can be reviewed at any time through the preferences panel in the footer.

11. Analytics and marketing tools

Analytics tool: [FERRAMENTA]. Advertising tool: [FERRAMENTA OU “NÃO UTILIZADA”]. These tools are loaded only upon consent, where required.

12. Storage and retention

Data is retained for as long as necessary for the stated purposes and to comply with legal obligations. Lead data retention: [PRAZO].

13. Security measures

We adopt reasonable technical and administrative measures to protect personal data against unauthorized access and accidental or unlawful destruction, loss, alteration or disclosure, including access control, encryption in transit and periodic supplier review.

14. Data subject rights

You may exercise LGPD rights through the “Exercise your rights” page or via the privacy email indicated in this Policy.

15. Contact

Privacy channel: vamos@supero.digital.

16. Changes to this Policy

This Policy may be updated to reflect legal, technical or operational changes. The version in force is the one published on this page.